Research-and-production association Group of companies "MAGR" CALL+38 (067) 460-27-20 English Русский
 

Service

Dear customers!

RPA "Group of Companies "MAGR" provides warranty and service maintenance of equipment sold, repair (including renewal), sale of spare parts, tools and supplies, and also provides services related equipment sales:

Free services:

  • Customers' personal training on the basics of equipment installation, commissioning, maintenance and operation.
  • Consulting on equipment selection, installation, commissioning, maintenance and operation.
  • Customs clearance when exporting equipment (including certificate of origin registration).

Paid services:

  • Equipment delivery
  • Personal duty trip to customers' company for equipment commissioning

For consultation on installation, commissioning and operation of machine tools, warranty service, as well as to clarify defects reasons and ways of troubleshoot after warranty period is expired, please contact our customers' service:

Telephone: +38-067-460-38-02
Fax: +38-0462-605-472
e-mail: otk@magr.com.ua

To order replacement parts or supplies, please contact the the supply department:

Telephone: +38-067-460-81-33
Fax: +38-0462-677-825
e-mail: snab@magr.com.ua

We wish to clarify our real future customers that MAGR - this is production plant, and not a machine-tools trader, so we are able to supply tools, spare parts, as well as to conduct maintenance of even taken out of production machines.
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